Streamtime companies

Streamtime is built on FileMaker, you can find out more about FileMaker here. It's robust and hassle free. But sometimes, very rarely, like any software there are problems. We will do our best to solve them to the full extent of our knowledge. If we can't we'll escalate this to FileMaker support as they are best placed to answer these type of queries. Who supports it and from where? Our support team is made up of trainers (ex account managers and production managers) and tech support (FileMaker and Streamtime specialists). They are based in New Zealand, Australia, London and Belgium. That means our support team is pretty much available around the clock. Our preferred method of support is via the phone, we solve things twice as fast this way. If you prefer to contact us via email or need to send us through additional information then [email protected] is best. Unfortunately we are part of an industry that uses a lot of tricks. It's competitive and competitors can occasionally get a little too excited and try and start 'he said, she said' battles, We don't like them and we don't get into them. In any case if you need to know what we said it's above. Finally as much as we hate lawyers we do have to abide by the law and provide terms and conditions for our clients. You can read our terms and conditions here (184 KB, PDF), it's great bedtime reading. We hope this gives you an idea of how we work and why we work the way we do. We have one goal in Streamtime, to be on the must have list of every creative agency. We think this way of doing business will get us there. If we sound like we could be a great partner to your business then get in touch. We'd love to hear from you.