Surfly

Surfly has developed a visual engagement tool for sharing web sessions online. With Surfly co-browsing solution and video chat, support agents and advisors can remotely assist website visitors. Unlike screen sharing, Surfly's unique approach does not require you to download any software or plugins, nor does it require any installation - making it simple, fast and safe. With our innovative solution, companies can easily roll out and deploy co-browsing in their contact centers or on their website in a matter of minutes. By adding Surfly's turnkey service, advisors can move seamlessly across different communication channels (Telephone, Whatsapp, Facebook, Phone or web chat) to a collaborative web-session as they engage with their customers. Moreover, during a co-browse session support agents and advisors can also share and view documents that reside on their local machine by just dragging them into the browser window.