TDS Global Solutions

TDS Global Solutions (https://www.tdsgs.com), founded in 1991 and with offices in the United States and in The Philippines, is an industry pioneer and thought leader in the field of call center and BPO consulting, training, assessments and executive search support. TDS also provides high-quality executive search services across other industry verticals as well. Additionally, TDS provides industry leading English language, communications and writing skills assessment solutions (http://www.versantassessmenttest.com) that enable clients to quickly and accurately test their nearshore and offshore customer service agents for their English language, communication and writing skills before having them take calls from customers. Because communication skills are critical to providing an excellent customer experience, Versant is a valuable assessment tool utilized by leading corporations and BPOs worldwide. Additionally, TDS helps its clients successfully and cost effectively launch call center, BPO and shared services operations into The Philippines. To date, TDS has enhanced call center operations, leadership hiring and talent acquisition initiatives for well over 750 leading corporations and BPOs worldwide.