The Teal System

BML is always available to consult with you on any hot water needs. BML will provide an onsite orientation about the time leasing begins at a Teal System property. We will provide a follow up orientation when we start the equipment 2 to 4 weeks before the first unit is occupied. We will check in by phone the first day of occupancy and 1 week following. Our PM Service Tech will be on site bi-monthly performing scheduled predictive maintenance, checking in and out each visit. A Teal System account manager will contact you annually for a project review. You will be contacted by us anytime there is a service flag indicating some potential problem. What if we have an emergency? Because we are monitoring your system 24/7 we will probably know that there is a problem before you and we will call and advise you of the status. You will have a 24 hour emergency service number that you can call to put our team to work on any emergency.