TekMindz

TekMindz delivers continuous results through its proven Quality Processes. Our Development processes are well-established, time-tested, transparent, CMMi Level 3 assessed and ISO 9001:2008 and ISO/IEC 27001:2005 certified. TekMindz, as partners with Avaya as System Integrators, offer the following solutions on Avaya platforms: POM/PCS (APC) Custom Development Services TekMindz has developed an extension of PCS system to communicate with external systems. We have successfully developed solutions using Agent API and Event SDK so as to transfer the required data like Tenant Information, Call Information and Campaign Information. With in-depth knowledge of PCS (also known as APC) system, we offer services to develop specific plug-ins to support and streamline your business processes.