Tele-centre Services

At Tele-centre we support large corporate and government organisation with our dedicated contact centre solutions. We are one of the few time-tested contact centres that can boast of a mature and stable team. The following factors often set us apart from competition: Domain knowledge acquired over a decade Innovative technology solutions A responsible and dependable attitude A successful track-record of over 97% satisfied customer We offer the following services as a part of our dedicated solutions. On-going customer support: We have vast experience and knowledge of handling most of your pre- and post-sales customer support activities such as helpdesk, order processing, campaign response management, customer feedback management and so on. Technical helpdesk: We can put a time-bound or 24×7 technical support team at your disposal. Our specialists are thoroughly trained with certifications such as A+, Microsoft Certified Desktop Support Technician (MCDST), Microsoft Certified Systems Administrator (MCSA) and Microsoft Certified Systems Engineer (MCSE). Customer loyalty: You will agree that it is important to retain customer in today's highly competitive scenario. Our customer centric services such as Service Recovery, Loyalty Management, Customer Outreach help you to improve your customer retention and reduce acquisition costs. Virtual receptionist: Thisis one of the most popular services offered by Tele-centre. We help many well-known healthcare practitioners, elevator/ security/ chemical/ petroleum/ IT companies and even public services agencies to remain contactable.