T. Mark Fay Consulting

T. Mark Fay, the founder and sole owner of Claim Toolkit, is a market leader in providing performance driven resources and problem-solving support for the insurance claims industry. His background includes ten years of experience with Progressive Companies, including six years as Corporate Claims Branch Manager. Mr. Fay was responsible for developing Progressive's revolutionary 24 Hour Claim Service and was a part of the design and implementation team for their PACMan claims management system. After leaving Progressive, he served as a Director at CCC Information Services and designed and developed Claims Management Systems for a small software company in Los Angeles. Claim Toolkit is the culmination of his years of education and experience in working with senior insurance executives, helping them find cost-effective solutions for improved claims performance and lower claims payments. Claim Toolkit: Lower Costs.