ToolFleet

ToolFleet has been designed to be as self-explanatory as possible. There are on-screen prompts for each page, and most aspects of the app are so simple that we'd be surprised if anyone gets "stuck" for long. Your staff should be able to use it without having to continually reach for the manual, or spend endless hours on telephone helplines. Paid-for account holders will be issued with a 'helpline' number, which is answered from 9.30am to 2.30pm, Monday to Saturday. We provide email support. There's a "contact us" form within the app, which you can use if you have a feature-request to make, encounter a technical glitch, or otherwise need to get in touch. New customer account-holders and new users should read the 'startup guidance', which is mercifully very brief, and covers the things you're most likely to need to know. All account holders have full access to 'help' documentation, including FAQ's and troubleshooting tips. We don't do 24/7 phone support - this is in an effort to keep our prices incredibly cheap for our end-users. But, we're certain that our other methods, listed above, will more than suffice. If you have a large company, with a lot of staff to roll it out to, then we'd be happy to discuss giving you a little extra help at the outset, just to get you up and running as smoothly as possible.