Totally Care

We provide in house and online training. Our team of trainers have extensive experience training specialist client groups, using tailored models that work for them and help them meet the needs of the service users they support and care for. Our mandatory training covers: Moving & Handling Basic Life Support Basic Food Hygiene Health & Safety including COSHH & RIDDOR Basic First Aid Observations Care of the elderly Care of clients with learning disabilities NVQ Levels 2 & 3 in Care Child Protection SOVA and abuse in the workplace Introduction to challenging behaviour Medication Training for nurses Data Protection Training Dedicated Account Manager A dedicated Account Manager is allocated to each of our clients, providing a personalised recruitment service. Your Account Manager is responsible for: Assessment of placements to ensure the most suitable staff member is allocated to work with you. Risk Management Service audit Monthly review meetings to ensure you're happy with our services. Peace of Mind As a registered umbrella body we carry out DBS checks on all our staff. It is our policy to ensure that a DBS must not include any information that may deem a nurse, carer, or support worker 'unfit for duty'. While onsite, all our staff wear a Totally Care identification badge showing their name, ID photo, Totally Care details, job title and, for nurses, their PIN and PIN expiry date. We ensure all our nurses are up to date with all immunisations.