Valley Security & Fire

We offer a comprehensive range of products and services, designed with integrated policies, processes and procedures to meet demanding expectations. VSF personnel deliver our services in accord with bespoke, documented assignment instructions, containing service level agreements. Routine management site visits and unannounced inspections, coupled with a rigorous Quality Management System, ensure continuity of a professional service and customer/consumer satisfaction. We can demonstrate: We have procedures and processes in place to monitor and manage service delivery to both customers and consumers. We train and develop our people to deliver customer satisfaction and added value, to an agreed standard. We have developed and implemented an effective quality management system that continually improves our organisation and its performance. We measure and improve performance against key customer and consumer indicators. We measure and improve performance against key indicators for the way in which we support the community and the environment in which we operate. Over time, we have forged strong working relations with a variety of industries, achieved by a partnership approach and reinforced through integrated, robust company policies, including: