Vayam Info Solutions
"Vayam Info Solutions shall ensure confidentiality, Integrity and availability of all information assets while delivering the services to meet customer and legal requirement". Vayam Info Solutions has developed IT Service Excellence Management System comprising of Quality Management System, IT Service Management System, IT Security Management System and implemented this to ensure consistency in providing the IT services to its customers including the internal customers. IT Service Excellence Management manual thus created is a reference document for Vayam Info Solutions management level personnel. In addition the IT service Process/Procedure document contains the details of process/ procedure pertaining to IT service excellence management system and is for use by operational personnel. Vayam Info Solutions stresses upon following aspects in the IT Service Excellence Management System: