VCX

Our hours are 8:00 a.m. to 4:00 p.m. Monday through Friday. What will appear on my credit card statement? Your statement will simply show a charge from "VCX LTD. Specific items are never listed on credit card statements, and it will not be "flagged" as an adult purchase. How do I find out about specials from VCX? Customers may check the homepage of our website for weekly specials, free videos, special sales, discounts and more! You may Also, sign up for exclusive email offers we send only to our customers! What is the time period of shipment? Please allow 1-4 weeks for your items delivery. For those who want to ship to a P.O. Box we ship only USPS for P.O. Boxes. International shipping questions are answered in our International Shipping section. How discreet is the package once it arrives at my door? Our products are shipped out to you in sturdy plain, brown envelopes or boxes, with only our address on the mailing label. Our customer records are entirely confidential, and we do not sell customer information or share records (including email addresses) with any other companies. We do not send unsolicited mail. We periodically send email notifications, informing our customers of new products and specials, however, you will only receive these emails if you voluntarily sign up for our emailing list. You may also remove your name from the list at anytime. What if I'm not satisfied with my order? We want you to be completely satisfied with your order. VCX will gladly replace any defective item with a new, identical, working item, free of charge. All returned packages must be postmarked within 30 days of their initial receipt. Please include a brief description of the problem and ship all returns to VCX LTd Inc 3430 Precision Drive North Las Vegas NV 89032. If you purchased your VHS/DVD from somewhere other than online through VCX.com, please return your product to the store you originally purchased it at. I like the idea of using a credit card on-line; however, what is your security? Our websites, which run on state of the art Microsoft technologies, use SSL encryption, the highest form of encryption security available right now. Still not sure?