Vpt S

VPT S.A. was founded in 2001 in Santiago, Chile, to satisfy needs in the service of solutions in communications technology for: network monitoring, voice interfaces, design and development of specialized solutions. VPT S.A. began its operations with clients in the communications and telecommunications markets. In 2002 VPT S.A. introduced its technological solution for software and hardware monitoring, having an innovative system of notification of calls with automatic escalation in case of faults. In 2002 VPT S.A. also began to integrate its technological solutions into a suite of products called Vigilant One. This suite includes solutions and products such as interactive voice response, telephone dialers, software monitoring, hardware monitoring, end-user experience measurement in digital channels, incident notification to interested parties, and voice recognition systems, among others. As of today, the company has customers which are repre-sentative of different areas such as health, the financial sector, insurance, telecommunications, manufacturing and mining, among others. The customers we seek are medium-sized and large organizations which support and provide services to a large num-ber of users, be they found among the public or among internal end-users in the organization. VPT S.A. is presently a leader in the solutions business wherever it is necessary to optimize, design, develop, control, and manage processes and technologies in telecommunications with voice interfaces, measurement of quality of service in electronic channels, and management control.