Important Details

In order to use the G2 integration, you must have G2’s Buyer Intent Subscription.
You must currently be on the business-tier of Koala — if you’re interested in exploring, book time with us to learn more.

Syncing from G2

Upon connecting your G2 account to Koala, we will start to sync the buyer intent and page views from G2 into Koala and transform them into events.

Create intent signals from G2 events by accessing the Intent Signals settings page.

And you are good to go. You can use the signal for any notification, automation, or filter on Koala.

Koala matches the G2 Signal Types and translates them into events on our side. Here is the mapping:

G2 Keywords	Koala Events	Description
`comparisons`	Viewed a comparison	The user compared you with one of your competitors
`categories`	Viewed a category	The user viewed a category page
`competitor`	Featured as competitor alternative	Your product has been listed as alternative as one of your competitors
`ad.sponsored`	Listed as sponsored product	The user viewed a sponsored ad of your product
`products.discss`	Viewed discussions page	The user viewed a discussions page of your product
`product_reference`	Viewed product reference	The user viewed a product reference page
`products.features`	Viewed features page	The user viewed a features page of your product
`products.pricing`	Viewed pricing page	The user viewed a pricing page of your product
`products.reviews`	Viewed reviewes page	The user viewed a review page of your product
`reviewers.take_survey`	Survey taken	Someone took a survey about your product