What is an Intent Signal?
An Intent Signal is a moment in the customer journey that signifies buying intent. Koala reports on the raw data of every single visitor across every single account, which can be a lot of data to comb through. Intent Signals are “highlights” of this activity that are so important they (1) generate a real-time Slack Alert and (2) are highlighted on the profile page. Intent Signals can be made from any action a vistor does:- page view (e.g., /pricing viewed for 30+ seconds)
- form fill (e.g., /webinar-registration with a work email)
- active session time threshold (e.g., visitor crosses 10 minutes session time this month)
- user trait change (e.g., user goes from anonymous to known by submitting an email)
- account trait change (e.g., data starts flowing into a workspace)
- custom event (e.g., ‘Invite User’ event happens in your product)
Intent Signals & Slack Alerts
Here is what it looks like to send Intent Signals to a Slack channel:

Intent Signals on profiles
Here is what Intent Signals look like when you’re doing account research on profiles: