Tracking Identities with Identify Calls
We recommend that you instrument your logged in and sign up experiences in order to detect logged in users from your app that are return visitors to your website. This helps bridge intent that happens in-product as well as research that is being done on your marketing website and documentation. You can learn more about how to Instrument Identify calls in our Identify Guides.Segment and RudderStack Integrations
Koala automatically integrates with CDPs such as Segment and RudderStack in order to leverage any existing website or in-product instrumentation that is done client and server side. Anyanalytics.identify
call that happens in the browser will be forwarded to Koala automatically.
Note: You can disable the Segment / RudderStack integration on the Settings page in the Koala app.