What is a Slack Alert?
A Slack Alert sends one or more Intent Signals to a Slack channel. Each channel can also have an Audience as a filter, so that only updates about certain sets of visitors or accounts go to that Slack channel.
What do the Slack messages reps receive look like?
Note: there is quite a bit of message customizability, but the above is a “default” template.
How do I create, edit, and delete Slack Alerts?
In order to use Slack Alerts, you’ll first need to connect your Slack workspace to Koala. Read more about the Slack integration.
Intent Signal home
Create an Intent Signal
…by clicking “New Intent Signal” in the upper right.
Read/Edit an Intent Signal
…by clicking on the Intent Signal in the middle.
Delete an Intent Signal
…by clicking the
... menu within an Intent Signal.